WHO & WHERE WE ARE ?
Our warehouse and customer service is based in Poland. Items are shipped from our warehouse in Poland to customers in the UK.
Customer service Polish Mobile +48 784 074 239- Mon-Sat 8am - 4pm (Polish time GMT+1) Mon-Sat 7am - 3pm ( UK time )
e-mail : firstname.lastname@example.org
We are registered for VAT in the UK. Prices are inclusive of 20% UK vat. The Vat in full is paid to the H&M Revenue and Customs Office in the UK.
BY PURCHASING AN ITEM FROM US YOU ARE ENTERING INTO A LEGAL CONTRACT. You are also AGREEING TO AND CONFIRM that you fully understand all of the terms & conditions contained within this listing.Do NOT purchase until you have 100% agreed with our "Terms and Conditions of Sale"
You are purchasing only what is in the description and what is pictured in the photos, unless stated otherwise. If it is not listed in the description or package item list and you do not see it in the photos provided then it is not included. Some pictures were taken from the earlier version of the product and may not correspond to the latest version of the product.It is subject to change from time to time ( different batch of material ).If you are unsure about something, e-mail us before you purchase.Items come with 12 or 24 month warranty and an invoice that is attached to the box or emailed to customer.
- Bank wire ( bank transfer )
Payment must be made within 5 days after purchase. Prices are inclusive of 20 % UK vat.
RETURN POLICY :
In the unlikely event you are not happy with the purchase please return it in the original packaging along with the invoice and reason for return within 14 days ( 2 weeks ) of receipt. Item must be returned in its original unused condition at your own cost. Upon the receipt the full refund will be issued.
Most items are generally dispatched next working day after receipt of payment and are shipped via GLS / PARCEL FORCE or DPD courier service or Royal Mail with tracking and must be signed for proof of delivery. Whichever shipment choice you make, we will provide you with a link to track your package online. Items are fully insured while with courier. Our products are brand new and securely packed in the box. Boxes are well-protected. Actual dispatch and estimated delivery time is shown on every item page. Item prices include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the type of product. At the moment shipping and handling fees as set up as a free of charge ( except rep. of Ireland - £9.99 or equivalent in euro applies. We do not allow pick-ups.
Please e-mail us with 3 or 4 photos of the issue, 2 of which are close up shots. Along with photos please provide good description of the problem. We will resolve your issue within 24-48 working hours.